How To Enter Diagnostic Mode:
Unplug the CG. Push and hold both buttons on the control panel. Plug the unit back in, holding both buttons. Hold both buttons about six seconds - until you see the lights on the control panel finish the normal power up sequence that you always get when you plug it in, it will then go dark and then start a new sequence of flashing and beeping. Then the "4" will light up, go out and then the "1" will light up. All other lights will be off.
Selecting a Test:
Press and release the Auto Setup ("AS") button. This will advance to the next test. Test numbers are designated by the 1 - 4 lights across the top. More than one light might be on at a time.
To Start/Stop a Test:
Press and release the Start Cycle/Pause ("SCP") button. Pressing once will start a test. NOTE: You have to press it again to stop the test - pay special attention to the arm retraction, it seems that it will continue to try to pull back on the arm until you stop. I always hit stop just in case!
To Exit Diagnostic Mode:
Simply unplug the unit and plug it back in without holding the buttons - or pick up the processor and reseat it on the unit.
About The Tests:
Tests are referred to by the lights that illuminate (1 thru 4) for each test. Press the AS button until the right lights are lit up.
Press and release the Auto Setup ("AS") button. This will advance to the next test. Test numbers are designated by the 1 - 4 lights across the top. More than one light might be on at a time.
To Start/Stop a Test:
Press and release the Start Cycle/Pause ("SCP") button. Pressing once will start a test. NOTE: You have to press it again to stop the test - pay special attention to the arm retraction, it seems that it will continue to try to pull back on the arm until you stop. I always hit stop just in case!
To Exit Diagnostic Mode:
Simply unplug the unit and plug it back in without holding the buttons - or pick up the processor and reseat it on the unit.
About The Tests:
Tests are referred to by the lights that illuminate (1 thru 4) for each test. Press the AS button until the right lights are lit up.
Test 1: Extending and Retracting the Arm
Pressing the SCP button the first time retracts the arm. Press it again to stop. Press again to extend the arm into the bowl. Press again to stop. Press again to retract. Press again to stop.
Test 2: Turning the Bowl
Pressing the SCP button rotates the bowl clockwise, press again to stop, again to go anti-/counterclockwise and again to stop.
CatGenie support says that counter-clockwise is the best direction to rotate for manual drying.
CatGenie support says that counter-clockwise is the best direction to rotate for manual drying.
Test 3: Running the Water
Press SCP to start water flow, press again to stop.
Test 4: Dispensing Solution
Test 4: Dispensing Solution
Press SCP to start the cartridge, again to stop.
Test 1 + 4: Draining The Bowl
Press SCP to start the impeller, press it again when empty. (you can use this to drain a bowl that didn’t drain completely, just make sure you remove any clogs first)
For a messy bowl where you don’t want to use up the cartridge use the Clean-Up Mode (read further down the page)
For a messy bowl where you don’t want to use up the cartridge use the Clean-Up Mode (read further down the page)
Test 2 + 4: Blow Drying
Press SCP to start the blower and heater, again to stop. Put your hand in the airflow to see if it's getting warm or not.
Test 3 + 4: Clean-Up Mode
This mode does not require supervision. It will drain, fill, drain again and then dry. Just press SCP.
This mode does not require supervision. It will drain, fill, drain again and then dry. Just press SCP.
Test 1 + 3 + 4: Sensor Test
Press the SCP button and then pass your hand slowly in front of the sensors. If the sensors are working the 3 and 4 lights will come on quickly and then go out. Light 2 will stay on for one minute, then go out to indicate the sensors are working.
Multiple Mode You can select multiple modes, one after another to get your desired results.
The one I’ve learned recently is ‘drying granules’. I advance the arm into the granules, start the bowl test so the bowl rotates (hitting SCP a few times so the bowl is running counter-clockwise) and then select the dry cycle, and hit SCP to start the blower. Then just keep an eye on it until it’s dry. Don’t forget to turn it off after 5 to 10 minutes and move the arm back.I hope this helps people, this info was hard for me to find and I wish I had found this when I got the CatGenie - it would have saved a lot of extra cycles!
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